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Welcome to Alliance Community Home Care

Our designated office and training facilities are based in the local village of Meltham (Holmfirth). Our care staff and clients are our main focus. We aim to achieve the best possible outcomes for each individual client and also ensure we deliver the highest quality of care with compassion, respect and dignity to all our clients. We support our care team fully, providing ongoing training programmes, and ensure they have every opportunity to develop their knowledge and skills in order to deliver and maintain the highest possible standards of care.

 

Alliance Community Home Care is proud of our gold standard training programmes for all our staff, which allows us to deliver an outstanding service tailored to our individual clients needs and wishes. In order to maintain our high standards of care provision we continue to develop our staff through training programmes, we implement client satisfaction surveys and care auditing, which ultimately enables us to shape and develop our service in order to strive for continued quality care.

We are regulated and governed by the CQC (Care Quality Commission)

 

WE ARE RATED OVERALL "GOOD"

If you have any questions or would like to find out more about our services we provide, please contact our friendly office team who will be happy to help:

01484 900 977

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Alliance Community Home Care Office
Here's what our clients have to say about Alliance Community Home Care

"I have reflected on the last ten days and am in awe at the level of care and personal sacrifices that you and many of your team have made in order to support my parents, responding quickly and efficiently to their recent emergencies.

 

Sarah, taking Mum to hospital in the snow, and staying all Friday afternoon until my brother could take over, then dialling in after the Friday night emergency and again , being with Mum to reassure her until I could get there. Absolutely outstanding care and it honestly meant the world to me to know that my parents would feel secure in what must have been a confusing and worrying time for them both. There are no words to describe the level of care and understanding that Sarah has for my parents, she is an absolute angel, who always goes the extra mile, nothing is too much trouble and she acts selflessly and compassionately. We are so lucky.

 

Matt and Tom, thank goodness they are not squeamish, their heroic efforts in getting up and out in the early hours of the morning, not knowing what to expect when they got there, and finding a scene from a horror movie. They acted quickly and advocated for Mum to make sure she was taken safely to hospital. Thank you ☺️ 

 

Laura, it was your birthday! What a present, falling down in the snow, trekking over to New Mill to make sure Mum’s needs were taken care of , spending time with her to make sure she was settled in a strange environment, sacrificing special time with your family in your birthday. You didn’t hesitate to make sure Mum was looked after, and that the house was clean and tidy for Dad.

 

All the carers who have put in extra shifts, doing extra duties to support mum with her personal care, whilst her arm is out of action. Whoever cleaned up the blood bath, they did an amazing job!

 

Janine (Hope I’ve not her name right), who has never independently cared for Mum and Dad, was thrown in at the deep end with the shopping and cleaning duties,on top of the usual lunch and tea provision. She also had to manage around  a physio visit,  nurse visit, my aunt and uncle and dog, Laura’s dad measuring up for a hand rail -  all taken in her stride. She was brilliant, she got on with everything with minimum support from me.

 

Richard- measuring up and fitting two handrails within 48 hours of being asked. There can’t be any other care company who provide such a personal, comprehensive service. Jayne, for your calm and professional manner in handling all my calls and queries.

 

I’ve rambled on, but I wanted you all to know what a fantastic job you are all doing, and what a comfort and support it is for me, especially living so far away, and still in recovery from brain surgery.  

 

Who knows what the next few weeks/ months will bring for Mum and Dad, whatever it is, I know that they are in the best hands.

 

Thank you all 

 

Joanna"

Joanna - Client Relative

J Hobson - Client Relative

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